An overview of my experience and skills include:
• A Doctoral Degree of Management
• Over 20 years of leadership career experience
o Manager of Inflight Operations, Flight Operations Quality Assurance Auditor, the Airline Drug & Alcohol Manager, Airline Emergency Planning and Response Manager
• Managed one accident, Flight 1549, The Miracle on the Hudson, and two incidents: Flight 2495 and ground incident NYC08LA234A
• Certificate in Accident Investigation, Airline Crisis Communications, and Airport Crisis Communications from the NTSB Academy
• 14 years of experience in online education at the Bachelor’s, Master’s, and Doctoral level
o Organizational Behavior, Crisis Management, Change Management, Communications, Business Management, Research Methods, and Airline Management, etc.
• Doctoral Mentor & Committee Member
o 10 years of experience in assisting various methods of research studies
• 5 years of experience as a Faculty Chair, overseeing three departments; Public Administration, Criminal Justice, and Emergency Management
D.Mgt. - Doctor of Management in Organizational Leadership, University of Phoenix-Arizona
M.A. - Master of Arts in Organizational Management, University of Phoenix-Arizona
B.A. - Bachelor of Arts in Public Relations: Communications, Capital University
2011 to Present
Adjunct Faculty Part-Time/ ݮƵ (Average 4-5 courses annually)
• Professor of airline business management, research methods, labor relations, organizational behavior; ground & online forums
• Approved to instruct Bachelor and Master courses (courses available upon request)
• Excellent performance evaluations and learner feedback
• Revised numerous courses with instructional design teams
2017 to 2022
Faculty Chair, PA, EM & CJ / Capella University (Downsized due to COVID-19 Cost Reductions)
● Served as a committee member on 20 dissertation committees, to keep mentoring credentials current
● Managed 70+ faculty in leadership over three departments: Public Administration, Emergency Management, & Criminal Justice
● Managed the curriculum for all three departments (PA, EM & CJ)
o Created two concentrations: Human Resource Management and Project Management
2010 to 2017
Part-Time Faculty & Mentor / Capella University (Resigned to accept full-time Faculty Chair position)
● Professor of business, leadership, and organizational behavior courses within the School of Public Service Leadership; online forum. Excellent performance evaluations and learner feedback (available upon request)
● Professor in specialized department exclusive for top rated faculty, First Course
● Instructional designer for several courses within the Public Administration and Emergency Management departments
● Approved to instruct master’s and Doctoral courses 20+ courses (including organizational behavior (courses available upon request)
2011 to 2014
Organizational Development Consultant / Arizona State University (Resigned to accept additional teaching)
● Created, implemented, and facilitated:
o ASUs Supervisor Development Program (Supervisors & Managers)
o ASUs Mastering Leadership Program (Directors)
o 75+ workshops i.e. strategic management, organizational behavior, crucial conversations, change management, interpersonal skills, strategic planning, trust, diversity awareness, etc.
2009 to 2010
Manager, Emergency Planning & Response / US Airways Mainline (Resigned to complete doctoral degree)
Managed the US Airways Emergency Response Program
● Managed several incidents and accidents, i.e., Flight 1549, Miracle on the Hudson
o Responsible for NTSB debriefings for Flight 1549
● Assisted with the development and implementation of the Care Team advocacy program
o Recruited, trained, and created professional development plans for all Care Team members
▪ Crisis communications, support for survivors, family assistance, PTSD support, etc.
2008 to 2009
Flight Operations Quality Assurance Auditor & Manager, Drug & Alcohol Program & Manager, Emergency Response / US Airways Express, PSA Airlines (Resigned to accept Manager of EP&R position)
● Managed the US Airways Express Emergency Response Program
o Conducted emergency drills monthly at various airports
o Managed two aircraft incidents, conducted emergency response, responsible for the NTSB debriefing
● Managed the US Airways Express Drug & Alcohol Program
o Managed all drug & alcohol testing for the airline under DOT regulations
● Created and responsible for the US Airways Express Internal Audit & Evaluation Program
o Managed additional audits with the DOD, FAA and IOSA compliance
2006 to 2008
Manager, Inflight Operations / US Airways Express, PSA Airlines (Resigned to accept Quality Assurance Auditor position)
● Managed 400 flight attendants at various domiciles across the east coast
● Managed all departmental goals, budget planning and development, staffing models, training, recruiting, terminations, and compliance with Federal Aviation Regulations