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If your financial aid exceeds your tuition and fees, the remaining balance will be refunded to you. Refunds are generally issued within seven business days after excess funds have posted to your student account.

To receive your refund as quickly as possible, students are strongly encouraged to enroll in .

For questions about refunds, please contact your campus Financial Aid Counselor or advisor.

Order Requests for Books and Supplies: Eligible federal aid recipients inquiring about books and supplies should contact their campus or advisor for requests and/or questions.

Students who have excess financial aid after tuition and fees are covered may be eligible to use those funds to purchase books and supplies through your Campus Bookstore.

Excess financial aid funds may be available up to 30 days prior to the start of the term, provided all eligibility requirements are met.

Students may charge books and supplies prior to financial aid disbursement if they meet all of the following criteria:

• All required documents are completed in the “Tasks” (To Do List) section of Campus Solutions
• A financial aid offer has been received
• Financial aid has been accepted in Campus Solutions
• If accepting Federal Direct Loans, all loan requirements (including entrance counseling and Master Promissory Note) are complete
• The student is enrolled in the required number of credit hours for the term
• Financial aid exceeds total tuition and fees

Bookstore website:

• • Parents &
  • Contact Student Financial Services - Daytona at 1-386-226-6280 or sfs@erau.edu, or visit Building 610.
• (building 77)
  • Parents &
  • Contact Student Financial Services - Prescott at 1-928-777-3726 or sfs@erau.edu, or visit Building 13, Monday-Friday, 8 a.m.-5 p.m.
• • Worldwide Students - Order Requests for Books and Supplies: Eligible federal aid recipients inquiring about books and supplies should contact their Advisor for requests and/or questions.

An overaward occurs when a student receives more financial aid than they are eligible to receive under federal, state and/or institutional regulations.

Overawards most commonly occur when:

• A student receives Other Financial Assistance (OFA) that was not reported to the Financial Aid Office (such as third-party tuition assistance, scholarships, employer waivers, or private loans).
• FAFSA information is corrected after financial aid has been processed.
• The U.S. Department of Education notifies the university of federal lifetime eligibility limits.
• Financial Aid has been received at another institution during overlapping enrollment periods.

Students are required to report all sources of other financial assistance, even if the funding is not processed directly through the Financial Aid Office. Notification should occur as soon as the student becomes aware of the additional aid.

Federal regulations require the university to correct all overawards, regardless of the reason they occurred.

An overpayment occurs when an overaward cannot be corrected before funds are disbursed to the student.

If financial aid funds have already been released and the student was not eligible for the full amount received, the excess amount becomes an overpayment.

Student Responsibility for Repayment

If an overpayment results from a student’s error, receipt of other financial assistance (OFA) or failure to report required information, the student is responsible for repaying the excess funds.

The overpayment may be resolved by:

• Reducing future federal financial aid during the same award year, if applicable; or
• Repaying the funds directly if the amount cannot be adjusted through future disbursements.

If repayment is required and not resolved, the overpayment will be reported to the U.S. Department of Education and may impact the student’s eligibility for future federal financial aid. Students may review their federal aid history and status at .

Failure to resolve an overpayment may result in loss of federal financial aid eligibility.

To remain eligible for financial aid, students must meet the university’s academic standards, as defined by federal regulations and institutional policy.

Academic eligibility requirements apply to students enrolled at all Embry-Riddle campuses: Daytona Beach, Prescott and Worldwide & Online.

Financial aid eligibility is evaluated regularly and determined according to the policies outlined below.

Federal regulations require students receiving financial aid to make satisfactory academic progress (SAP) toward degree completion.

SAP is measured using three standards:

• Grade Point Average (GPA) – Maintaining the minimum cumulative GPA required for your program level
• Pace of Progression – Successfully completing a required percentage of attempted credit hours
• Maximum Timeframe – Completing your degree within the maximum number of attempted credits allowed (generally 150% of the published program length)

Failure to meet one or more of these standards may result in financial aid warning, probation, or loss of financial aid eligibility.

For complete details, please review the full institutional policy:

Standards of Satisfactory Academic Progress (SAP) Policy

This policy applies to all Embry-Riddle campuses.

Students who fail to meet Satisfactory Academic Progress (SAP) standards and lose financial aid eligibility may submit an appeal.

To be considered, the following must be submitted:

1. Completed SAP Appeal Form 
   Submit a signed Satisfactory Academic Progress (SAP) .
2. Written Statement
   Provide a detailed explanation of the extenuating circumstances that prevented you from meeting SAP standards. Your statement must:
   • Describe the specific situation and relevant dates
   • Explain how the circumstances affected your academic performance
   • Describe what has changed that will allow you to meet SAP standards moving forward
3. Supporting Documentation
   Include documentation verifying the circumstances described in your appeal. Examples may include but not limited to:
   • Medical documentation
   • Death certificates or obituaries
   • Divorce decrees
   • Police or insurance reports
   • Statements from licensed professionals or third parties (on official letterhead, where applicable)
4. Academic Plan (if Required)
   Students may be required to submit an Academic Plan developed with an academic advisor. If requested, the plan must outline coursework necessary to:
   • Improve GPA
   • Increase completion rate
   • Satisfy degree requirements
   All coursework included in the Academic Plan must apply toward the student’s degree program.
   
   

Submit the completed appeal form and all supporting documentation via , fax, or mail, as directed by the Financial Aid Office.

• All documents must be submitted in PDF format.
• The student’s name and Student ID number must appear on all documents.
• Incomplete appeals will not be reviewed.

Processing begins once a complete appeal and all required documentation have been received.

Federal regulations limit the number of times a student may repeat a course and receive financial aid for that course.

• A student may receive aid for repeating a previously passed course as long as it is the first repeat of the course and is required in your program.
• A student may receive aid when repeating a course that was previously failed or withdrawn from regardless of the number of times the course was attempted and failed. ( still applies)
• A student may receive aid to repeat a previously passed course one additional time. If a student fails the second attempt, no more financial aid will be given to repeat the course a third time. If the second attempt is a withdrawal, then it is allowable for a third attempt.
• When a student has completed any course twice with a grade (A, B, C or D), he or she is no longer eligible to receive aid for that course. If a student retakes a course that is not aid eligible, the credit hours will be excluded from the financial aid enrollment for that term.

Examples

Explanation of the Above Examples

Course 1: Yes, these credits are included in the financial aid enrollment because the student is allowed to repeat any failed or withdrawn course until a passing grade is received. Once a passing grade is received, financial aid can pay for the course one more time (one repeat). If a grade of A, B, C, D or F is made on the third attempt, the course will not count again in the calculation for financial aid enrollment.

Course 2: Yes, these credits may be counted, even though it was previously passed, because it is the first time the class is being repeated.

Course 3: No, this course was previously passed twice, and this is the third attempt. Two attempts are the maximum attempts these credits can count toward financial aid enrollment because the course has been previously passed.

Course 4: No, the class credits are no longer considered for financial aid eligibility because it has been previously passed, and this is the second time it is being repeated.

Course 5: Yes, because this course has never been passed so it may still be counted toward financial aid enrollment.

Course 6: Yes, because this course has only been passed once, and the fourth attempt will be considered the second attempt if he passes the class.

Course 7: Yes, because this course has only been passed once, and the second attempt is a withdrawal, so it is allowable for a third attempt.

Federal regulations allow financial aid to be used only for courses that apply to your declared program of study.

If you enroll in courses that do not count toward your degree requirements, those credits may not be eligible for federal financial aid. This could result in a reduction or cancellation of your financial aid.

Your Academic Advisor may review your enrollment to confirm that your courses apply to your program. If a course is determined not to be applicable to your degree, the Financial Aid Office will adjust your financial aid as required by federal regulations.

Students are strongly encouraged to consult with their Academic Advisor before enrolling in courses outside of their program of study.
Important

If your financial aid is reduced or canceled, including after funds have been disbursed, you are responsible for any remaining balance on your student account.